CliffSupport offers 24×7 Windows server management, Linux Server Management, Advanced Server Security, SQL Server Management, Emergency Server Administration to data center, web hosting companies and web developers across the globe. CliffSupport have more than 15 Years of experience and have handeled more than 20,000 plus servers along with 100+ certified techs working round the clock utilizing cutting edge remote server administration tool becomes the right choice for your server administration needs.



Server Management Plan


Linux Server Management

We will take care of your servers while you take care of your business

Just  $36 /Month
This is a per server pricing

Server Monitoring 

Server Admin Availability 24 X 7

Guranteed Response Time (30 Min)

Average Resolution Time (4 Hours)

Initial Server Hardening

Security Patches & Updates

Monthly Security Audit

Control Panel Update

Security Updates

Account Migrations

Disaster Recovery

Performance Tuning

Server Performance Optimization

BackUp Configuration and Monitoring

and more...


  


Windows Server Management

Your servers are monitored and managed by certified and expert techs

Just  $49 /Month
This is a per server pricing

IIS Web Server Support

Server Monitoring

Server Admin Availability 24 X 7

Guranteed Response Time (30 Min)

Average Resolution Time (4 Hours)

Initial Server Hardening

Security Patches & Updates

Monthly Security Audit

Control Panel Update

Security Updates

Account Migrations

Disaster Recovery

Performance Tuning

Server Performance Optimization

Backup Configuration And Monitoring

and more...

Enterprise Server Management

Got more than 5 servers?

Has a custom requirement?

Custom Pricing



Server Management Plan


Linux Server Management

We will take care of your servers while you take care of your business

Just  $36 /Month
This is a per server pricing

Server Monitoring 

Server Admin Availability 24 X 7

Guranteed Response Time (30 Min)

Average Resolution Time (4 Hours)

Initial Server Hardening

Security Patches & Updates

Monthly Security Audit

Control Panel Update

Security Updates

Account Migrations

Disaster Recovery

Performance Tuning

Server Performance Optimization

BackUp Configuration and Monitoring

and more...


  


Windows Server Management

Your servers are monitored and managed by certified and expert techs

Just  $49 /Month
This is a per server pricing

IIS Web Server Support

Server Monitoring

Server Admin Availability 24 X 7

Guranteed Response Time (30 Min)

Average Resolution Time (4 Hours)

Initial Server Hardening

Security Patches & Updates

Monthly Security Audit

Control Panel Update

Security Updates

Account Migrations

Disaster Recovery

Performance Tuning

Server Performance Optimization

Backup Configuration And Monitoring

and more...

Enterprise Server Management

Got more than 5 servers?

Has a custom requirement?

Custom Pricing



SERVICES INCLUDED IN MANAGEMENT PLAN


OS Installation and Management

We support Linux/Windows Operating systems and Virtual servers utilizing openvz/xen/KVM technologies.


24x7 Proactive Monitoring

Lights are always ON in CliffSupport and our techs work round the clock to check and rectify the slightest of the issues.


Server Security Audit

We perform periodic server security audits to safeguard your servers from vulnerabilities and attacks in a proactive way.


Server Hardening

Based on the security audit report, the server will be hardened which will stabilize the server while improving the security.


Control Panel Support

We support all leading control panels including but not limited to cPanel, Plesk and Directadmin.


Guaranteed response time

We know how critical your service problems are and we provide guarenteed response time as low as 15 mins.




Server Management Plan Includes


Linux Management

  • Redhat
  • CentOS
  • Ubundu
  • Fedora
  • CloudLinux
  • Freebsd

Server Virtualization

  • KVM
  • XEN
  • Hyper-V
  • OpenVZ
  • ProxMox
  • SolusVM

Server Migration

  • Zero downtime migration
  • Server migration without data loss
  • Database migration
  • Control Panel Migration
  • Cross Control panel Migration
  • Email Migration

Windows Management

  • Windows 10 Server
  • Windows 2019
  • Windows
  • Windows 2012
  • Windows 2008
  • Office 365

Web Server Management

  • Apache
  • NginX
  • Apache Tomcat
  • IIS
  • Lightspeed
  • Varnish

Server Security

  • Firewall tuning and management
  • Version Management
  • Malware and viruses monitoring
  • Installing security and Kernel Patches
  • Spam protection
  • Server Black listing Protection

Control Panel Management

  • cPanel
  • Plesk
  • DirectAdmin
  • ISP
  • Interworx
  • Centos Panel

24x7 Server Management

  • Helpdesk Support
  • Chat Support
  • Phone Support
  • Skype Support
  • 24x7 Proactive monitoring
  • 24x7 Admin Availability

Performance & Software Management

  • Server performance tuning
  • Database optimization
  • Network and web server tuning
  • Third party software installation
  • Log Monitoring and Management
  • Application Tuning


FAQ


How long does the service activation takes after signup??

We will need less than one business day to complete your order and start supporting your servers.

Our BA team will contact you to complete the formalities like NDA and SLA before we start the services.

Once the credentials are shared, your servers are added to our internal portal and monitoring system. Our internal secure system will not show passwords to our employees for safety and security.

You will be updated on every status and should you have any questions, you can contact us at any time.

What is your average response time??

Our SLA guarantees an average response time of 30 minutes, But, in reality, our average response time is less than 17 minutes.Critical alerts are responded and handled at a higher priority.

If you need a different SLA plan, please to cook a custom plan for your business.

Can you build a custom plan for me??

Of course, We can.

We are happy to build a custom plan for you. Talk to us now, Contact us and let us know your needs, so that our sales agents can build a plan according to your need.

Will to provide server support to my customers?

Yes, We do.

We do provide white labelled end-user support for your business. We can support your customers through your Helpdesk or chat platform.

Know more about our End-User Support plans or feel free to contact us to talk to our agents.

What remote server administration tools your techs uses??

We have an internal portal with different roles to save customer credentials. This will give them an interface to login to the servers without seeing the passwords.

Techs mostly login to your servers through remote shell(SSH) or through control panel interface.
Most of the work are done through SSH shells for linux servers.

Can you work with my development team?

Yes, We can.

We can manage your development infrastructure or can assist you with your Development automation requirements.

Do you provide SQL server management?

We can assist you with your Database Management.

Contact us to build a plan for your needs.

I want to talk to an admin for more detailed understanding??

Definitely.

Click hereContact us to talk to our agent and a meeting will be arranged with our senior admin to discuss about your technical needs.



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