Per ticket support | Per incident support

  • 24x7 Coverage
  • Unlimited Servers
  • Helpdesk ticket support
  • Can use Your helpdesk or can configure our own desk
  • Replies appear as from your company
  • 30 minutes Guaranteed response time
  • Guaranteed 4 hour resolution time
  • Can handle basic pre-sales questions
  • L1 and L2 issues

You can buy a pool of tickets with the following options. You can choose the option that suite your need and budget. If you buy a greater number of tickets you will be getting a discount per ticket.

Slab 1

125
  • Pool of tickets: 25
  • Expiration time: 50days
  • Price per ticket: $5.00

Slab 2

237
  • Pool of tickets: 50
  • Expiration time: 100days
  • Price per ticket: $4.75

Slab 3

450
  • Pool of tickets: 100
  • Expiration time: 200days
  • Price per ticket: $4.50