Semi-dedicated plans

If you think that you still don't need a fully dedicated team but need something better than a shared plan, this is for you. This will give you the same techs working for you everyday thus making things smoother and transparent. We have divided this plan into three options. You can choose any one of them that will suite your need and budget.

Lite

350 per month
  • 24x7 Support Coverage
  • Helpdesk Support
  • Same Team works every day
  • Unlimited Servers
  • 8 Tickets per day
  • L1 and L2 tickets handled
  • Guaranteed one hour response time
  • 5 Free 'admin hours' per month *
  • Level 3 tickets can be handled using admin hours
  • Proactive Server Monitoring (Host Down check only)
  • Basic third party software support

Starting from $6 per hour

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* Admin tickets solved in 24 hours

Fair

650 per month
  • 24x7 Support Coverage
  • Helpdesk Support
  • Unlimited Servers
  • 15 Tickets per day
  • L1 and L2 tickets handled
  • Same team works every day
  • Guaranteed one hour response time
  • 15 Free 'admin hours' per month *
  • Level 3 tickets can be handled using admin hours
  • Proactive Server Monitoring (Host down check and optional service)
  • Basic third party software support
  • Live chat support

Starting from $6 per hour

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* Admin tickets solved in 12 hours

Honchos

1500 per month
  • 24x7 Support Coverage
  • Helpdesk Support
  • Unlimited Servers
  • 25 Tickets per day
  • L1 and L2 tickets handled
  • Same Team works every day
  • Guaranteed one hour response time
  • 50 Free 'admin hours' per month *
  • Level 3 tickets can be handled using admin hours
  • Server Monitoring
  • Basic third party software support
  • Live Chat support

Starting from $6 per hour

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* Admin tickets solved in 12 hours