Helpdesk Support plan

Cliffsupport with its varied experience, expertise and affordability is one of the most preferred support team in the industry. Are you looking for helpdesk support for your clients ? Then we can assure you this one is the best plan for you. We will provide white label support for your customers via your helpdesk. Your end users will never know that your server support is being outsourced. We will support cPanel/Plesk/Direct admin panels and Windows/Linux servers under this effective and efficient helpdesk support plan. Unlimited** L1/L2 tickets would be covered on a reactive support basis. If you need a complete server management plan along with this, you may order our server management plan as an addon.

** Maximum 400 accounts in the server

More than 400 accounts? Contact us

Features

120/Server/Month
  • Unlimited L1/L2 tickets
  • Guaranteed 40 minutes response and 6 hours resolution
  • 24x7 Coverage
  • White label support so that clients would feel that support comes directly from your company
  • Can handle basic presales queries or forward/escalate them to sales queue
  • Scalability
  • Leave the problems to us and relax
  • Server administration as addon
  • L3 admin hours as addon